Tuition and fees are payable each semester/session during the academic year. Statements will be available on SalukiNet on or just after the 15th of the month with payments due on the 10th of the following month.
The statement lists all tuition and fees assessed, charges for University housing, charges for various other services, credits applied to the student's account from financial aid sources and cash payments. It shows the balance of these charges and credits as an amount owed by the student or an amount owed to the student. Payments may be made online by visiting http://bursar.siu.edu/account_services/payment.html, by phone at (618) 453-2221 or toll free at (877) 533-0071, by mail, or in person at the Bursar's Office by the deadline date in accordance with instructions on the statement of account. The Bursar's office accepts cash, checks, money orders, and credit cards (Visa, Master Card, American Express, and Discover). The remittance copy of the statement should accompany the payment.
All student fees and other financial obligations to the university are payable as billed by school terms, and no student shall be enrolled in classes in any educational unit if they have a past due balance greater than $1,000, except upon authorization of the Provost. (Beginning October 1, 2015, the past due balance threshold will be changed to $200.)
A service charge of one and one-half percent per month (18% APR) will be assessed on the balance of the amount due which is unpaid at the next billing cycle. To avoid the service charge, students must pay the total amount due on the statement prior to the next billing date or be enrolled in the installment payment plan. Detailed information is in the Schedule of Classes published each semester on the Registrar's Office website, http://registrar.siu.edu/schedclass/.
Following the end of each semester, students not registered for the next semester that have delinquent account balances will be mailed a series of letters re-questing payment. If payments, or arrangements, are not made on a timely basis, the account may be placed with a collection agency with a collection fee added to the account. Should it be necessary for an outside agency to effect collection, reasonable collection costs shall be added and shall be paid by the debtor. If the University obtains judgment from a court of competent jurisdiction, the debtor shall be liable for the collection agency fee as well as reasonable court costs and attorney's fees. A claim on delinquent accounts may be submitted to the State of Illinois Comptroller's Office in accordance with the Illinois Collection Act which authorizes the deduction of the amount you owe to SIU Carbondale from an amount normally due you (i.e., payroll deduction, tax refund, etc.) and your account may be referred to a credit bureau. As SIU Carbondale is a non-profit institution of higher learning, student receivable accounts are considered to be educational loans offered for the sole purpose of financing an education and may not be dischargeable in bankruptcy proceedings.
Students who process a program change which places them in a different tuition and fee category than the one for which they originally registered will be billed additional tuition and fees when appropriate. If the change places them in a smaller tuition and fee category and if they processed the program change within the necessary time frame, they will receive a refund provided their account carries no other charges.
Tuition and all mandatory student fees shall be refunded to students who officially withdraw from the University by the withdrawal deadlines. Action on any request for refund of tuition and fees shall be in compliance with Board of Trustees policy and these procedures. For refund of tuition and fees prior to the withdrawal deadlines, the following will apply.
Request for a withdrawal from the University is initiated in the Registrar's Office and approved by the student's academic dean as part of the normal withdrawal procedures.
Refund of tuition and fees based on withdrawal from the University on or prior to the withdrawal deadlines is made without consideration of the student's reason for withdrawing. There is no refund of the application fee.
No tuition or mandatory student fees shall be refunded in cases where withdrawal occurs after the deadlines stated in Board of Trustees policy, except for students in grave circumstances who demonstrate that, for reasons beyond their control, they are utterly unable to continue their educational programs. Refunds of tuition and general student fees approved in such cases are made at the University's discretion upon a determination by the Chancellor or his/her designee of the existence of one of the following conditions:
Students in military service with the State of Illinois pursuant to the orders of the Governor have the right to receive a full monetary credit or refund for funds paid to any Illinois public university, college or community college if the person is placed into a period of military service with the State of Illinois in the event of state emergencies pursuant to the orders of the Governor and is unable to attend the university or college for a period of seven or more days. Students may elect to receive course credit for all of their courses rather than a refund.
The refund of tuition and fees in cases where withdrawal from the University occurs after the deadlines specified in the Board of Trustees refund policy is governed by the following procedures.
The Provost and Vice Chancellor or his designee will serve as the Chancellor's representative for considering requests for refund of tuition and fees after the time period specified in the refund policy.
Request for such refunds are initiated in the Office of Transitional Programs, which will furnish the student with the necessary information and appropriate form.
A student requesting a refund after the specified periods must withdraw from the University before the request for refund will be acted upon.
Tuition and fees will not be refunded for courses which have already been completed earlier in the semester, and for which a final grade has been earned.
The student must submit written verification of the reasons supporting the request, i.e., (a) written verification from a physician as to the accident or illness to the student or in the student's immediate family and the student's inability to withdraw prior to the deadline; or (b) written verification from a physician or counselor which supports their statement concerning emotional or psychological trauma and which substantiates that the trauma resulted from an incident which occurred prior to the deadline; or (c) a copy of the letter denying a disciplinary, academic or financial aid termination appeal and verification that the appeal was filed prior to the withdrawal deadline; or (d) written correspondence from the military which verifies when the student is to report for military service and the length of time the student is expected to serve.
The student requesting the refund shall be required to substantiate to the satisfaction of the Registrar's Office (Transitional Programs) the nature, extent, and seriousness of conditions or circumstances which are the basis for the refund request.
The Registrar's Office will make a decision on the request and inform the student as soon as practical.
Employees, who are seeking a waiver of tuition, must apply for the waiver each term by completing an Application for Tuition/Waiver. Waiver application forms may be obtained from Human Resources in Miles Hall (1255 Douglas Drive), or from the Graduate Registration Office in room 0309 of the Student Services Building (1263 Lincoln Drive).
The form should be filled out each term and must be returned to Human Resources. The waiver benefit does not limit the number of credit hours that may be taken. The amount of the waiver will be credited to the applicant's account after employment status has been verified and the application form has been processed. Employees shall be eligible for a tuition waiver when they are employed at any time during a semester for which they registered. Questions concerning the process may be directed to Human Resources at (618) 453-6698.
All full-time University employees who wish to use the employee tuition waiver (faculty and staff) who are classified as graduate students must seek approval of the Graduate School to enroll in more than six semester hours of courses.
Surviving spouses and dependent children of a deceased SIU Carbondale employee may be eligible for a tuition waiver if the service time of the deceased employee was at least five years in a full-time capacity and if the employee was in active, retired or disability status at the time of death. In the case of a dependent child of a deceased employee, the applicant must have been less than 22 years of age at the date of death of the employee, or enrolled in the University at that time. Applicants who are themselves employed by SIU Carbondale in a status other than student work are not eligible for this waiver. Human Resources administer applications for the waiver. Questions concerning the process should be directed to Employee Records at (618) 453-6698.
Children of employees who have been employed by any Illinois senior public university for at least seven years shall receive a 50% tuition waiver for undergraduate tuition. The student must qualify for formal admission to the university and must be under the age of 25 at the beginning of the academic year during which the waiver is to be effective. Eligible applicants who have maintained satisfactory progress toward graduation may have the partial tuition waiver renewed each semester until they have reached 130 semester hours of undergraduate partial tuition waiver benefits. Human Resources administer applications for the waiver. Questions concerning process should be directed to Employee Records at (618) 453-6698.
The University maintains both a local (mailing) and a permanent (home) address for students and a billing address for students who request a specific address for their billing statements. Accurate addresses are very important for students to ensure timely receipt of mail from the University.
The billing address is used only by the Bursar for correspondence. If no billing address exists, correspondence will be mailed to your permanent address.
The permanent (home) address maintained by the University is your permanent home address or the address at which you will promptly receive mail when you are absent from Carbondale.
The local (mailing) address is your primary residence while classes are in session. It is used by the University to direct correspondence during the semester. Refund checks are mailed to this address.